Privacy Policy – MetaShield VPN

Privacy Policy Policy Policy

Last updated: March 01, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy

Overview

We are committed to protecting and respecting your privacy. We limit what information we collect to the minimum needed to provide our service, manage your account, and to protect ourselves from fraud and abuse.

We Do Not Log or record in any manner the content you access while using our Services.
We Do Not Use your information for purposes other than those to which you have consented.
We Do Not Sell or trade personal information for commercial purposes.

We do not share personally identifiable information regarding your account except when compelled by legal actions valid under the laws of Singapore.

Introduction

This Privacy Policy, together with any other documents referred to in it, sets out the basis on which information we collect from you, or that you provide to us, will be processed by us. It also describes the actions you can take to access this information and request that the Company correct or delete it. This Policy applies to your use of MetaShieldVPN.io and describes the information we may collect about visitors as well as subscribers to our services.

Consent

Please read this Policy carefully before you use our Site or Services. By using our Site, you affirmatively accept this Policy and agree to abide by its terms and conditions. If you do not agree to this Policy, do not use the Site and Services.

THE SITE AND SERVICES ARE NOT OFFERED FOR USE BY PERSONS UNDER 18 YEARS OF AGE. If you are under 18 years of age, please do not use the Site or the Services. If you are a parent or guardian and believe that your minor has provided personal information to us, please contact us so that we can delete the information.

Our Terms of Use, incorporated herein by reference, including the limitations on liability, apply to this Policy. You can read it here: metashieldvpn.io/terms-conditions/

Information Collected

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

Information regarding your location

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Payments

We may provide paid products and/or services within the Service. In that case, we may use thirdparty services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Apple Store In-App Payments

Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

International Transfer

Any information collected by the Company may be transferred, stored and processed in any country in which the Company or its affiliates, subsidiaries, or agents maintain facilities. By using the Site or Services you consent to any such transfer, storage, and processing of information outside of your country.

Information Disclosure

Metashield VPN primary goal in collecting personal information is to provide you, the user, with a customized experience on our website. The information we collect (including information contained in your cookie) may be used to provide such capabilities as personalization services, interactive communications, online shopping, and personalized communication.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Cookies and Other Tracking Technologies

We may use or engage tracking technologies, such as cookies and pixels, like many organizations, to better understand user behavior and to improve our services. Web browsers are typically setup to accept cookies; however each browser typically has options that let you control what cookies are accepted, sent or refused.

We use both session and persistent cookies in meaningful ways to provide our Services and to improve the quality of our product. Some of these ways include, but are not limited to:

Allowing our system to uniquely identify you while you are logged in to your account;
To identify which site, or affiliate may have referred you to the Site; and
To track aggregate and statistical information about behaviors on the Site;

We also may make use of third party tracking pixels used by advertising or analytical partners.
Some such partners include, but are not limited to:

Google Analytics. Used to track statistical information such as page visits and traffic source information allowing us to improve the performance and quality of the Site. For more information please visit: http:// www.google.com/analytics/learn/privacy.html
Google Advertising. Used to track conversions from advertisements on the Google Search and Google Display network. For more information please visit: http://www.google.com/policies/technologies/ads/

Third party pixels and content may make use of cookies. We do not have access or control over these third party cookies and this Policy does not cover the use of third party cookies.

For more detailed information about cookies, please visit http:// aboutcookies.org/.

GDPR Privacy

Under the GDPR, you have the following rights:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request that we delete your personal data.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
Right to Object: You have the right to object to the processing of your personal data on certain grounds.
Right to Withdraw Consent: If we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time.

Changes to this Privacy Policy

We may change this Policy from time to time, without prior notice to you, consistent with applicable privacy laws and principles. We will post those changes on this page so that our customers will always be aware of what information we collect, and how we use it.

If you have any questions about this Privacy Policy, You can contact us:

By email: info@metashieldvpn.io